FAQ
Before you make a purchase at heallynllc.com, please read the following terms carefully to understand the relevant information about orders, returns and other common questions.
- Order Processing
All orders will be processed after payment is confirmed. We will send a confirmation email within 48 hours, including order details and tracking information.
If you do not receive a confirmation email after placing an order, please check your spam or contact customer service. - Payment Methods
We accept a variety of payment methods, including credit cards, debit cards and major payment platforms.
All transactions are conducted through a secure encrypted payment system to ensure the safety of your personal information. - Return and Exchange Policy
If you are not satisfied with the shoes you purchased, you can apply for a return or exchange within 14 days of receiving the goods.
The goods must be in original condition and with complete packaging and tags.
The return shipping cost is usually borne by the customer, but if the goods are defective or wrong, we will bear the relevant costs. - Product Quality
We promise that all shoes are from reliable suppliers and have undergone strict quality inspections. If the product you received has any quality problems, please contact us in time and we will provide corresponding solutions. - Customer Service
If you have any questions or need help, you can contact our customer service team at any time.
Thank you for choosing our website! We look forward to providing you with satisfactory service.
